Information Library

Policies & Procedures

This section is currently being updated with relevant policies. Please get in touch if you require anything in the interim.

Governance	Corporate & HR	Operational
Association Rules	Complaints Handling	Asbestos Management
Governing Body Induction Policy		Damp & Mould Policy
Entitlements, Payments & Benefits Policy	Data Protection Policy	Disabled Adaptations
Equalities & Human Rights Policy	Data Retention Policy	End of Tenancy, Void Management
Governing Body Exp enses Policy	Access to Information Policy & Procedure	Electrical Safety Policy
Governing Body Recruitment & Succession	Records Management Policy & Procedure	Estate Management
Governing Body Membership Policy	Access to Information Charging Statement	Fire Safety Policy
	Risk Management Policy	Legionella Management Policy
	Housing Management	Lift Policy
	Allocations Policy	Procurement Policy
Membership of the Association Policy	Assignation	Repairs & Maintenance Policy
Notifiable Events Policy	Joint Tenancy
Standing Orders	Mutual Exchange
Whistleblowing Policy	Permission to Reside
Finance	Rent Arrears
Audit Policy & Procedures	Rent Setting
Financial Procedures	Short Scottish Secure Tenancy
Financial Regulations	Shared Ownership
Fraud & Bribery Policy	Sub-Letting Policy
Treasury Management Policy	Succession Policy


Scottish Housing Regulator Annual Submissions & Information

Assurance Statement	Annual Accounts	Annual Report to Tenants	Engagement Plan 2025 / 26
2024 Assurance Statement	Annual Accounts 2021-22	2023/24 Annual Report Card	RCHA Engagement Plan 1 April 2025 to31 March 2026
2023 Assurance Statement	Annual Accounts 2022 - 23	2022/23 Annual Report Card	Annual Return on the Charter 2023/24
2022 Assurance Statement	Annual Accounts 2023-24		Annual Return on the Charter 2024/25 (June 2025)

Our Spring Newsletter has been published and is packed with information for tenants and services users.

The Scottish Housing Regulator has published the outcome of its annual assessment of Social Landlords

The office will close on Thursday 17 April at 4:30pm and re-open on Tuesday 22 April at 9am.

Our tenant festival day is taking place on Tuesday 18 February from 10:30am to 1pm.

Annual Rent Consultation 2025/26

Winter Newsletter 2024