Factoring Service

A temporary updated copy of our factoring leaflet can be downloaded by clicking on the link below. A copy of our Written Statement of Services for fully factored owners and ground maintenance  can be accessed by contacting the factoring department. 

For details of the various methods of paying your factoring account and a link to the online payment system click on the "Paying Your Factoring Account" button on the right.

The factoring service can be contacted by phoning 01416474917 or by e-mail at factoring@randcha.co.uk

Factoring Update April 2025

In our Spring Newsletter 2025 we gave a factoring update to inform service users of the current review of the service. Our Temporary Factoring Assistant Sandra Wallace has been supporting our Consultant Jim Falconer to ensure the service is running efficiently. This includes debt management, so if you are in arrears, we will have been in touch with you and encourage you to get in touch with us as soon as possible to make a suitable repayment plan. 

Our consultant is working with members of our Management Board to look at options for the future delivery of the factoring service and we will give updates on how the review is progressing in our newsletters and on this page. 

Please get in touch if you have any queries.