Our Vision is "Providing a home, not just a house"
Our Mission is "to provide high quality, affordable housing and services with care and expertise which empowers our customers and meets their needs."
After holding a strategy day for board and staff, we are finalising our values. These will be updated when the Business Plan is approved.
Our current values are :
- To Make a Difference: In all our activities we will strive to achieve a positive impact for our service users and our communities
- Compassion & Empathy: We will treat everyone with consideration, dignity and compassion and will be empathetic and non-judgemental
- Fairness: We are committed to treating everyone fairly and equally and to respect and celebrate our differences
- Teamwork: We aim to work as one team that includes staff, committee, service users and stakeholders to achieve the best possible outcomes
- Putting Customers First: We will endeavour to always put our customers first by delivering responsive high-quality services that focus on individual and collective needs
Our 3 year business plan is currently being reviewed and updated. We will update our values in March / April 2025 when the Management Committee approve the our reviewed plan.